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Telcom, Inc. Privacy Policy

Privacy Policy

Effective Date: 4-11-25
Last Updated: 4-11-25 

At Telcom, Inc., your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our services, visit our website, or otherwise interact with us. 

1. Information We Collect 

We collect different types of information depending on how you interact with us: 

a. Personal Information 

This may include: 

  • Name, address, and contact details (email, phone number) 
  • Payment information (billing address, credit card details) 
  • Government-issued ID (for account verification) 
  • Customer service interactions 

b. Usage Information 

  • Call and text records (metadata only, not content) 
  • Data usage and device information 
  • IP addresses and browser information 
  • Cookies and website analytics 

c. Location Information 

  • Approximate or precise location (based on network data or GPS, if enabled) 

2. How We Use Your Information 

We may use your information to: 

  • Provide, manage, and improve our services 
  • Process payments and manage billing 
  • Communicate with you about your account or services 
  • Prevent fraud, ensure security, and comply with legal obligations 
  • Send marketing or promotional materials (if you opt-in) 

3. Sharing of Information 

We do not sell your personal information. We may share your data with: 

  • Service providers assisting us in operations (e.g., billing, technical support) 
  • Law enforcement or government agencies when required by law 
  • Third parties with your consent (e.g., for promotional offers) 

4. Your Choices & Rights 

You have the right to: 

  • Access, correct, or delete your personal data 
  • Opt-out of marketing communications 
  • Manage cookie preferences in your browser 

For any of the above, contact us at: Telcomservice@telcomsc.com 

5. Data Security 

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can guarantee 100% security. 

6. Data Retention 

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law. 

7. Changes to This Policy 

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or contacting you directly. 

8. Contact Us 

If you have questions or concerns about this Privacy Policy or our data practices, please contact: 

Telcom, Inc.
8 Clusters Court
Columbia, S.C. 29210
803-772-3304

Email: Telcomservice@telcomsc.com

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